Privacy Policy & Data Protection
Your privacy is important to us. Learn how TecHomes collects, uses, and protects your personal information when using our property management services and platform.
Introduction
TecHomes ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our property management services.
By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not use our services.
Information We Collect
Personal Information
We may collect personally identifiable information, including but not limited to:
- Full name and contact information (address, email, phone number)
- Government-issued identification details for verification purposes
- Financial information for payment processing and credit checks
- Emergency contact information
- Employment and income verification documents
Usage Data
We automatically collect certain information when you visit our website or use our services:
- IP address, browser type, and operating system
- Pages visited, time spent on pages, and navigation patterns
- Device information and mobile device identifiers
- Location data (with your permission)
- Cookies and similar tracking technologies
Property-Related Information
For property management services, we collect:
- Lease agreements and rental history
- Maintenance requests and service history
- Utility usage and billing information
- Access logs and security information
- Communication records with property management
How We Use Your Information
TecHomes uses the collected data for various purposes to provide and maintain our service, including:
Service Provision
To provide, operate, and maintain our property management services and platforms.
Payment Processing
To process payments, manage billing, and maintain financial records securely.
Communication
To communicate with you about services, updates, maintenance, and support.
Legal Compliance
To comply with legal obligations and enforce our terms of service.
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
Service Providers
We may employ third-party companies and individuals to facilitate our service, provide service on our behalf, perform service-related services, or assist us in analyzing how our service is used.
Legal Requirements
We may disclose your personal information in good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, or protect the personal safety of users.
Business Transfers
If TecHomes is involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.
Data Security
The security of your data is important to us. We implement appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.
Our Security Measures Include:
- SSL/TLS encryption for data transmission
- Secure cloud storage with regular backups
- Access controls and employee training programs
- Regular security audits and vulnerability assessments
- Incident response and breach notification procedures
- Compliance with Nigerian Data Protection Regulation (NDPR)
Your Data Protection Rights
Under the Nigerian Data Protection Regulation (NDPR) and other applicable laws, you have certain rights regarding your personal data:
Right to Access
You have the right to request copies of your personal data we hold about you.
Right to Rectification
You have the right to request that we correct any information you believe is inaccurate or incomplete.
Right to Erasure
You have the right to request that we erase your personal data, under certain conditions.
Right to Object
You have the right to object to our processing of your personal data, under certain conditions.
To exercise any of these rights, please contact us at privacy@thetechomes.com. We may ask you to verify your identity before responding to such requests.
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